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Improve Patient Relations and Employee Professional Skills

Improve patient relations and decrease staff turnover by ensuring your employees have the skills they need to positively interact with all your patients and co-workers.  These online courses are available on-demand to improve patient satisfaction and employee productivity.

 

Teams That Work Series

Summary:
This series teaches the learner practical methods for establishing and maintaining teams that maximize the collective strengths of their members. Learners will also acquire valuable team leadership skills.

Total Items: 2 Total Time: 4.00 hour(s) Subscription Term: 12 month(s)

Audience:

This series is for anyone interested in participating on teams or leading teams.

Features:

  • Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
  • Flash scenarios use real world situations to illustrate course concepts.
  • Streaming video scenarios illustrate real world issues and solutions discussed in the course.
  • audio accompanies each lesson page throughout the course
  • Decision Point activities allow learners to work toward an outcome in an interactive environment.
  • Activities allow learners to apply course concepts in an interactive questioning environment.
  • Exercises allow learners to practice in the actual application being studied.
  • Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
  • Search text enables learners to rapidly search all text within a course to easily retrieve information required.
  • Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
  • A skill assessment generates a customized learning path based on the results of a pre-test.
  • A glossary provides a reference for definitions of unfamiliar terms.
  • Bookmarking tracks a learner's progress in a course.

Includes:
Teams That Work Series: Building Effective Teams
2.0 hour(s)
Teams That Work Series: Leading Effective Teams
2.0 hour(s)

Call us today at 866-571-4859 or email info@ehipaatraining.com to learn how we can help your employees enhance their skills to better serve your patients and customers.