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Improve Patient Relations and Employee Professional Skills

Improve patient relations and decrease staff turnover by ensuring your employees have the skills they need to positively interact with all your patients and co-workers.  These online courses are available on-demand to improve patient satisfaction and employee productivity.

 

Effective Presentations Series

Summary:

The Business Ethics series provides a common sense, practical approach to doing good work, emphasizing the need for people to prepare in advance for ethical dilemmas. The series takes an honest, realistic view of how managers can help improve ethical behavior in the rushed, output-driven business environment.

Total Items: 4 Total Time: 10.00 hour(s) Subscription Term: 12 month(s)

Audience:

Public speaking is a frightening task to many people, but it's also a crucial tool in career success. This series offers tips to help you prepare and deliver more powerful presentations.

Features:

  • Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
  • Flash scenarios use real world situations to illustrate course concepts.
  • Streaming video scenarios illustrate real world issues and solutions discussed in the course.
  • audio accompanies each lesson page throughout the course
  • Decision Point activities allow learners to work toward an outcome in an interactive environment.
  • Activities allow learners to apply course concepts in an interactive questioning environment.
  • Exercises allow learners to practice in the actual application being studied.
  • Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
  • Search text enables learners to rapidly search all text within a course to easily retrieve information required.
  • Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
  • A skill assessment generates a customized learning path based on the results of a pre-test.
  • A glossary provides a reference for definitions of unfamiliar terms.
  • Bookmarking tracks a learner's progress in a course.

Includes:

Effective Presentations Series: Preparing for a Presentation
3.0 hour(s)
Effective Presentations Series: Developing an Effective Message
2.0 hour(s)
Effective Presentations Series: Improving Delivery Skills
2.0 hour(s)
Effective Presentations Series: Using PowerPoint and Other Visuals
3.0 hour(s)
 
Call us today at 866-571-4859 or email info@ehipaatraining.com to learn how we can help your employees enhance their skills to better serve your patients and customers.