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Improve Patient Relations and Employee Professional Skills

Improve patient relations and decrease staff turnover by ensuring your employees have the skills they need to positively interact with all your patients and co-workers.  These online courses are available on-demand to improve patient satisfaction and employee productivity.

 

Effective Business Communication Series

Summary:
This series teaches the writing skills learners will need to effectively communicate in a business setting. They'll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design.

Total Items: 7 Total Time: 11.00 hour(s) Subscription Term: 12 month(s)

Audience:

This series is for anyone who wants to improve his or her professional writing skills.

Features:

  • Instructional audio allows learners to hear instructional audio tracks for each course page.
  • Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
  • Flash scenarios use real world situations to illustrate course concepts.
  • Activities allow learners to apply course concepts in an interactive questioning environment.
  • Bookmarking tracks a learner's progress in a course.
  • Exercises allow learners to practice in the actual application being studied.
  • A glossary provides a reference for definitions of unfamiliar terms.
  • Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
  • A skill assessment generates a customized learning path based on the results of a pre-test.

Includes:
Effective Business Communication Series: The Planning Worksheet
1.0 hour(s)
Effective Business Communication Series: Writing Skills
2.0 hour(s)
Effective Business Communication Series: Patterns of Development
1.0 hour(s)
Effective Business Communication Series: Letters
2.0 hour(s)
Effective Business Communication Series: Memos, E-Mail and Other Communications
1.0 hour(s)
Effective Business Communication Series: Reports
1.0 hour(s)
Effective Business Communication Series: Documentation
3.0 hour(s)
 

Call us today at 866-571-4859 or email info@ehipaatraining.com to learn how we can help your employees enhance their skills to better serve your patients and customers.