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Improve Patient Relations and Employee Professional Skills

Improve patient relations and decrease staff turnover by ensuring your employees have the skills they need to positively interact with all your patients and co-workers. These online courses are available on-demand to improve patient satisfaction and employee productivity.

Building Relationship Series

Summary:

How do you build strong networks within your company and among industry peers? How do you communicate effectively with different types of people in the workplace and get your point across clearly? This series will help you build bridges and improve your business relationships.

Audience:

This series is for anyone interested in building professional relationships.

Features:

Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations.
Flash scenarios use real world situations to illustrate course concepts.
Streaming video scenarios illustrate real world issues and solutions discussed in the course.
audio accompanies each lesson page throughout the course
Decision Point activities allow learners to work toward an outcome in an interactive environment.
Activities allow learners to apply course concepts in an interactive questioning environment.
Exercises allow learners to practice in the actual application being studied.
Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course.
Search text enables learners to rapidly search all text within a course to easily retrieve information required.
Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank.
A skill assessment generates a customized learning path based on the results of a pre-test.
A glossary provides a reference for definitions of unfamiliar terms.
Bookmarking tracks a learner's progress in a course.

Includes:

Building Relationships Series: Socializing at Work

Building Relationships Series: Understanding Behavioral Intentions

Building Relationships Series: Choosing Your Approach

Call us today at 866-571-4859 or email info@ehipaatraining.com to learn how we can help your employees enhance their skills to better serve your patients and customers.